Public services such as health, sanitation, primary education, etc. in a defense cantonment area are provided by the relevant cantonment council, which is a civic administration body under the Ministry of Defense.
The Minister said: âI know very well that people living in cantonment councils face a number of issuesâ¦ You can sit in your home and have your complaints registered and resolved using this portal.
The truth is our government wants to make the whole system user friendly, he said.
About 20 lakh people reside in 62 cantonment councils across India.
“We have launched this portal so that people do not have to visit government offices over and over again or stand in line to solve their problems,” the minister said.
The portal is not a solution to all problems but it is an effective and important step towards good governance, he noted.
The minister also suggested that cantonment council officials take into account people’s comments on how the portal is doing its job in solving their problems.
“Our government is doing its best for the socio-economic development of the country. The government is also trying to improve the governance structure that exists so far. Our prime minister also said – minimum government, maximum governance”, a- he declared.