Municipal services

New online portal to provide municipal services to 20 lakh residents of cantonment areas


Defense Minister Rajnath Singh on Tuesday unveiled an e-Chhawani portal to provide online municipal services to residents of 62 cantonment councils across the country. Thanks to the portal, residents of the cantonment areas will be able to benefit from basic services such as the renewal of leases, the request for birth and death certificates, water and sewer connections, commercial licenses, mobile toilet locators. They can also pay different types of taxes and fees using the Aadhaar compatible portal. It was developed by the eGov Foundation, Bharat Electronics Limited (BEL), the General Directorate of Defense Domains (DGDE) and the National Computer Center (NIC).

“With the help of this portal, people could obtain government documents like a business license and apply for services like water connectivity,” Singh said at the launch.

About 20 lakh people reside in 62 cantonment councils across India. Public services such as health, sanitation, primary education, etc. in a defense cantonment area are provided by the relevant cantonment council, which is a civic administration body under the Ministry of Defense. “We have launched this portal so that people do not have to go to government offices again and again or to queue to solve their problems,” the minister said.

The minister also suggested to cantonment council officials that they should take into account people’s comments on how the portal is doing its job in solving their problems.

“Our government is doing its best for the socio-economic development of the country. The government is also trying to improve the governance structure that existed until now. Our prime minister also said – minimum government, maximum governance”, a- he declared.

The portal is not a solution to all problems but it is an effective and important step towards good governance, Singh noted.

Commenting on the portal, Defense Secretary Ajay Kumar said, “The process of using the services has been simplified for the benefit of residents of cantonment areas.

Other services such as filing property and property tax, collecting rents and booking community centers will soon be added to the portal, he added.

The Chief of the Defense Staff, General Bipin Rawat, the Director General of Defense Domains (DGDE) Deepa Bajwa and other senior civil and military officials from the Defense Ministry were present at the lau.

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