Municipal services

Greater Sudbury adapts municipal services as province eases public health measures

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The City of Greater Sudbury announced changes to municipal services on Wednesday as the province of Ontario eases public health measures ahead of schedule.


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The city said the first set of changes will take effect Feb. 17 and additional changes are expected March 1.

“The province’s latest announcement shows how far we’ve come in our fight against COVID-19,” Mayor Brian Bigger said in a statement. “This is an important step towards better days ahead, but let’s continue to make smart choices and follow public health guidelines to ensure we continue to move in the right direction.”

Indoor leisure facilities

Arenas and fitness centers will operate at full capacity beginning February 17.

Pool capacities will be limited to facilitate two-meter distancing in indoor aquatic facilities, the city said.

Carmichael Arena remains for mass vaccination clinics. For more information, visit

Visitors to swimming pools and fitness centers can continue to book (one-hour slots) in advance, but walk-in visits will also be permitted.

However, some Recreation Services employees have been relocated to Pioneer Manor to address staffing shortages due to COVID-19, so “this may result in occasional closures and/or modified hours at pools and fitness centers. over the next few weeks.”

Users are asked to call the establishment before their visit; contact 311 or visit or to ensure the facility is open.

In the event of program cancellation, staff will contact participants directly.


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“The province has indicated that it plans to waive proof of vaccination requirements in March, as long as public health and health system indicators continue to improve,” the city said.

“Until the province makes this change, proof of full vaccination is still required for anyone 12 years of age and older who enters an arena, pool or fitness center as a spectator, participant, coach , official or voluntary.”

This also includes those who enroll for the sole purpose of participating in an organized sport such as hockey, swimming lessons, gymnastics or martial arts.

Spectators aged 11 and under must be accompanied by a fully vaccinated adult.

“Masks are required when entering/exiting the facility, in locker rooms, in common areas, and when not actively engaged in activity,” the city said. “Residents are asked to remain masked for as long as possible before engaging in their activity.”

Cemetery services

Funeral and burial services will accommodate up to 50 people inside the Civic Memorial Mausoleum. There is no capacity limit for external services.

Physical distancing must be maintained. Masks are mandatory for all guests and staff.

Libraries and Citizen Service Centers

Libraries and Citizen Service Centers are open for in-branch services, including consultation of collections, computer use (sessions limited to one hour), printing, scanning and photocopying services , municipal services, access to washrooms and a place to warm up.


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A take-out model is encouraged and capacity limits remain in place for the time being as part of the phased reopening plan. Updates are expected next week.

“Potential operational disruption due to the ongoing COVID-19 pandemic may necessitate the modification of service levels – including the shift to curbside service – branch by branch,” the city said.

Residents who require assistance from a Citizen Service Center, such as marriage license or cemetery services, are asked to make an appointment.

For more information, visit

Tom Davies Square

Services at Tom Davies Square remain available by appointment at this time.

Contact 311 by phone or online chat ( to book an appointment or discuss another service. Many services are available by phone or through the city’s customer service portal.

Tom Davies Square is set to reopen for walk-in service in mid-March as staff return to the office. More details will be provided later.


“When using an outdoor facility, users should maintain a two-meter distance from people outside of their household,” the city said.

“A mask or face covering is required when physical distancing is a challenge. Benches, bins, gates, handrails and other surfaces are not disinfected. »

The Greater Sudbury Animal Shelter continues to accept visitors for the adoption or release of animals by appointment only. Contact 311 to make an appointment.


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Proof of vaccination is required for anyone 12 years and older who frequents the Lionel E. Lalonde Center (especially areas used to host training events, meetings and conferences), all meeting rooms accessible to the public in city facilities (including council chambers) and community halls owned by the municipality.

The province’s latest announcement includes changes for a number of other businesses and services. For more information, visit

“As of February 17, the limits for social gatherings are increasing to 50 people indoors and 100 people outdoors,” the city said. “Continue to follow basic but important measures to prevent the spread of the disease. Wash your hands often, wear a mask or face covering, cover your cough or sneeze with a tissue or your sleeve, and stay home if you feel sick.

The city also encouraged people to complete their series of vaccinations as soon as possible to ensure maximum protection against COVID-19.

Youth ages 12-17 will be available for booster doses beginning Feb. 18 at 8 a.m.

Appointments can be booked through the provincial reservation system as well as some pharmacies administering the Pfizer vaccine.

Eligible people should book their appointment approximately six months after their second dose.

Residents are encouraged to contact 311 if they have questions about city programs and services, organized events and social gatherings that exceed capacity limits, or complaints about non-compliance by businesses or services. .

Dial 311 and representatives will log your complaint and direct it to by-law enforcement officers, Public Health Sudbury & Districts or Greater Sudbury Police depending on the time of day, severity and type. of problem.

For COVID-19 updates and City service information, visit

The Local Journalism Initiative is made possible with funding from the federal government.

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Twitter: @SudburyStar


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