Municipal services

City Manager Announces New Director of City Services and Operations

City Manager Craig Owens announced today that Melissa Sieben has been selected as the new Director of City Services and Operations for the City of Lawrence, following a national search. Sieben is expected to begin work with the City on April 29.

“Melissa is an enthusiastic and energetic leader with a passion for local government and community service,” said Owens. “She is adept at working with teams of employees to effectively execute programs and projects that meet community goals. I am thrilled to have her join our team to lead the outcome of our Connected City strategic plan and the Department of Municipal Services and Operations. »

Sieben has 23 years of local government experience serving communities in Illinois, Iowa and Kansas. Most recently, she served as Deputy County Administrator in the Unified Government of Wyandotte County and Kansas City, Kansas for seven years, where she directly supervised various operational departments, including public works. Inspirational teamwork is at the heart of her dedication to local government service and she enjoys involving employees in process improvement and innovation.

“I am thrilled to join the City of Lawrence as the new Director of Municipal Services and Operations,” said Seiben. “I look forward to working with City Services and Operations staff and City management to implement the goals of the strategic plan and continue to improve service delivery. Lawrence is an amazing community and I look forward to being part of this team investing in a functional and efficient infrastructure! »

Sieben holds a master’s degree in public administration from the University of Kansas and a bachelor of arts degree with honors in history with a minor in political science from Iowa State University.

Contact: Porter Arneill, Director of Communications and Creative Resources – [email protected] | 785-764-3270


Sieben most recently served as Deputy County Administrator in the Unified Government of Wyandotte County and Kansas City, Kansas for seven years. Sieben directly oversaw county and city departments including: Community Development, Delinquent Real Estate, Development Coordination and Customer Service Success, Emergency Management, Neighborhood Resource Center, Planning and urban planning, public works (including buildings and logistics and waste water), transport. and the Wyandotte County Historical Museum.

She also served the City of Ames, Iowa as Deputy City Manager, where she played a direct role in the executive leadership of the city’s Excellence Through People initiative which focused on customer service. exceptional and offered a stimulating work environment. Sieben also worked in the city of Gardner, Kansas as an assistant city administrator, as well as acting city administrator during her tenure. She has worked closely with city departments to improve service through the implementation of a performance measurement system focused on improving processes and improving the efficiency of the organization’s operations.
Sieben also had the privilege of being elected to and serving on the board of the International City/County Management Association (ICMA). She has served on several working groups for ICMA, including the Women in the Profession Working Group and the Strengthening Inclusion Working Group.